The buyer agrees to the following Terms and Conditions when purchasing Ridgetec products. Terms and conditions may be updated or changed at times. These terms and conditions constitute conditions both in the use of this website and to the use of Ridgetec products.


Ridgetec offers a one (1) year warranty on the hardware of its products. A product that is deemed defective due to defects in materials or workmanship through normal use will be subject to either repair or replacement by Ridgetec. This warranty is void if the product has been tampered or opened by anyone other than a Ridgetec technician. Furthermore, warranty does not cover product failure resulting from improper use, abuse, or accident. Ridgetec is not responsible to warranty damage that results from battery leakage, battery explosion, or damage that results from power surge, power fluctuations, or damage resulting from low or high voltage disruptions. Ridgetec is not responsible for damage resulting from SD memory card or cellular SIM card use or improper insertion. A Return Material Authorization (RMA) number and form will be required before Ridgetec will receive and process product for repair or replacement. The buyer will be notified if the product is deemed not defective and product will be returned to the buyer at the buyer’s expense.


This Ridgetec equipment has been tested and found to comply with the limits set forth by the Federal Communications Commissions (FCC) rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The Ridgetec equipment can radiate radio frequency energy that may cause interference to radio communications and equipment.


In no event shall Ridgetec be liable to any party or any person, except for replacement or repair of the product, for the cases, including but not limited to below: 1) any damage and loss, including without limitation, direct or indirect, special, consequential or exemplary, arising out of the use of this product. 2) personal injury or damage caused by the normal use or neglect operation of this product. 3) inconvenience or any loss (including loss of profit) arising if photos are not transmitted or displayed for any reason including failure of the Ridgetec product. 4) any problem, inconvenience, loss, or damage resulting when the Ridgetec product is combined with other third party products. 5) any claim or legal action brought forth by any person due to violation of privacy resulting from the use of this product. 6) loss of photos and/or data from Ridgetec servers or third party companies.


Buyer ensures that the information supplied to Ridgetec for the purchase of product is accurate, true, and complete. The buy agrees to provide honorable payment directly for product purchased and not by the use of fraudulent conditions. Buyer agrees to pay applicable tax related to their location and government requirements. Ridgetec agrees to submit collected tax and fees to appropriate government bodies as per legal requirements.


Product will be shipped to buyer using commercially registered carriers from Ridgetec facility to the location supplied to Ridgetec buy the buyer. All deliveries shall be FOB from Ridgetec facility to buyer unless previously agreed upon in writing. The buyer is responsible for insuring products during transit and will need to communicate with Ridgetec if greater than $100 insurance is required upon shipping. The buyer is required to notify Ridgetec within 30 days of receiving product that is damaged during shipping. Ridgetec is not responsible for product lost or stolen during or following transit to buyer’s location.


A shipment can be terminated if Ridgetec receives communication from buyer prior to the item leaving Ridgetec facility.